Contact information
Contact Furclava
Email: gonale.ochoa@gmail.com
Support hours: Monday–Friday, 9:00–18:00 (Central Mexico time).
For order questions, include your order number and the email used at checkout. For a damaged, defective or incorrect item, include a description and clear photos of the item and packaging.
To request a return, contact us before sending anything back so we can provide the return instructions. See our Return and Refund Policy and Shipping Policy.